FAQ

What is your return policy? (100% Satisfaction Guarantee)

We offer a 100% satisfaction guarantee return policy! If for any reason the product does not hold up to your expectations, with a receipt provided, we will provide a full refund and return the item free of charge up to 30 days after the date of purchase. If the item is damaged or defective you will have the option of a full refund or a replacement shipped to you.

How much does shipping cost?

If you live in the continental United States, shipping is completely FREE! However, if you live outside of the continental United States, you will have to pay for shipping, but you will have the option of what method you prefer.

Where do you ship?

Worldwide!

What payment methods do you except?

We accept almost any form of online payments! We accept Visa, Mastercard, American Express, and Discover credit cards. We except debit cards, digital wallets such as apple pay and google pay, and online payment services such as PayPal and Stripe.

Does the aquarium plant holder come in a bigger size?

Unfortunately, eculu only sells the one size of plant holder, however this will certainly change in time so if you are interested be sure to subscribe to our emails.